Help Center | FacilityVibe Support & Documentation

Browse the FacilityVibe knowledge base for step-by-step guides, tutorials, and answers on work orders, preventive maintenance, vendor management, AI workflows, and more.

Help Categories

• Getting Started — account setup, onboarding checklist, and first work order
• Work Orders — creating, assigning, tracking, and closing work orders
• Preventive Maintenance — PM schedules, meter readings, and AI triggers
• Vendors & Dispatch — vendor profiles, COI tracking, and AI dispatch
• AI Agents (NEURO) — configuring agents, reviewing briefings, and automation rules
• Invoicing & Estimates — creating invoices, estimates, and QuickBooks sync
• Integrations — Gmail, Google Calendar, ServiceChannel, Stripe, and more
• Reporting & Analytics — dashboards, KPIs, and data exports
• Client Portal — setting up branded portals and managing client access
• Account & Settings — users, roles, notifications, and billing

Contact Support

Need direct help? Email support@onyxfm.io or use the in-app chat to reach our team.