Work Order Software | AI-Powered Work Order Management — FacilityVibe
FacilityVibe's AI work order software automates triage, vendor assignment, field execution, and invoicing. Cut resolution time from days to hours across every location.
How It Works
- Work Order Arrives — from email, portal, phone, or IoT sensor, every request lands in one inbox
- AI Triages & Assigns — our Ops Orchestrator categorizes, prioritizes, and matches the best vendor automatically
- Vendor Executes — the tech receives the job on mobile, navigates to the site, completes the work, and uploads proof
- AI Reviews & Closes — Quality Inspector verifies completion, triggers invoicing, and updates all stakeholders
Key Capabilities
- Intelligent work order triage and prioritization
- AI vendor network with auto-dispatch and SLA tracking
- Mobile-first field execution with GPS, photos, and signatures
- Predictive maintenance triggers from meter readings and asset data
- Live map view of every open work order across all locations
- Client and vendor self-service portals
- Automated invoicing tied to purchase orders
- Integrations with ServiceChannel, Gmail, QuickBooks, and more
Results
Customers cut average work order resolution time from 5 days to 18 hours. AI vendor matching saves facilities managers hundreds of thousands of dollars annually. Client support calls drop by 60% with self-service portals.